Decimal AI Raises $4M Seed

Decimal AI, a San Francisco-based startup that provides a customer engineering platform for technical support teams, has announced $4 million in seed funding. The company aims to bridge the gap between customer support and engineering teams through its AI-driven solutions.

Investors

The funding round was co-led by Khosla Ventures, a venture capital firm focused on early-stage technology companies, and Kearny Jackson. Additional participating investors include Atlassian Ventures, Weekend Fund, Claire Johnson, Michelle Valentin, and Rimple Patel.

Decimal AI Use of Funds

The company has used the financing to expand the range of technical issues its system can investigate and to deepen integrations across the support and engineering tools used by its customers.

About Decimal AI

Founded in 2025 by CEO Sanjeet Hajarnis and CTO Kevin Raji Cherian, who previously worked together at Eightfold AI, Decimal AI provides an AI Support Engineer platform. The software assists technical support teams by resolving issues end-to-end, ranging from answering customer questions and investigating code and logs to creating bug fixes for engineering review.

Funding Details

Company Website: https://decimal.app

Company: Decimal AI
Raised: $4M
Round: Seed
Funding Date: September 15, 2026
Lead Investor: Khosla Ventures, Kearny Jackson
Additional Investors: Atlassian Ventures, Weekend Fund, Claire Johnson, Michelle Valentin, Rimple Patel
Company Website: https://www.decimal.app/
Software Category: Customer Support Software
Source: https://www.morningstar.com/news/pr-newswire/20260915sf48210/decimal-ai-announces-4-million-seed-round-to-bring-customer-engineering-to-software-companies