Closes $11 Million in Series A  

by Kay Aloha Villamor in February 10th, 2023, a Dublin, CA-based category redefining the next-generation AI-powered employee service SaaS platform, closed around $11 million in Series A funding.

The round was led by SIG Venture Capital with participation from Exfinity Venture Partners and follow-on investments from existing investors 9Unicorns and Tri Valley Ventures. 

The funds will be used to scale growth and further advance the capabilities of the platform to deliver the industry's most advanced employee service experience.

Addressing the media, Saurabh Kumar, CEO of, said that brings a modern employee service desk experience within the convenience of collaboration platforms like Microsoft Teams and Slack. The solution leverages cutting-edge conversational AI and intelligent automation skills to provide an instant service desk experience like never before. "Every employee, in every company on the planet, needs internal technical support about once a month. The two-decades-old legacy model of creating tickets and calling for support is costing employers billions in direct cost, and billions more in lost employee productivity. Employers and employees want this changed with urgency — and is powering this new future." has a customer rating of 5.0 stars in the G2 and has been rated #1 in the Service Desk category for Ease of Use, Ease of Setup, and Likelihood of Recommend (G2 Fall Report 2022). 

Company:, Inc.

Raised: $11.0M

Round: Series A

Funding Month: February 2023

Lead Investors: SIG Venture Capital

Additional Investors: Exfinity Venture Partners, 9Unicorns, and Tri Valley Ventures

Company Website:

Software Category: Service Desk Software

About the Company: is a modern service desk that helps businesses automate their employee support, IT and HR tasks, and processes. Integrated within collaborative channels like MS Teams and Slack, offers advanced features such as Smart AI Chatbot, Twitter-Age Knowledge Management, AI-Powered Ticketing, Conversational Microlearning, Push Notifications, Desktop Automation, Live Expert Connect, Task Automation, Workflow Approvals, and many more capabilities to elevate the employee experience and create a frictionless workplace.


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