ArenaCX, a Raleigh, NC-based outsourcing management platform, announced that it secured $4.2 million in funding to fuel continued growth.
The investment was from Eagle Ventures, Sovereign's Capital, Beyond Capital, the Triangle Tweener Fund, and other parties.
"Outsourcing allows companies to access talent, and continue to scale their business, even in tough markets and amidst a labor crunch," said Alan Pendleton, Co-Founder, and CEO of ArenaCX. "Done well, it also yields both performance improvements and cost savings. But there are thousands of outsourcing companies around the world. The range of offerings, capabilities, talent pools and skill sets varies wildly. It can be daunting. Making the wrong selection can bring serious consequences. ArenaCX helps companies scale with ease: confident that they are sourcing the right outsourcing partner at the right price on the right contract terms."
With more than 100 vetted, best-of-breed partners, ArenaCX boasts one of the world's largest resource pools for outsourced talent.
Earlier this year, ArenaCX announced the "Get Labor" solution, a "click-for-labor" button available to leading customer service software company Zendesk's customer base of 180,000. With other partnerships on deck, ArenaCX is quickly moving to become the preferred labor bolt-on for large technology ecosystems.
Company: ArenaCX, Inc.
Funding Month: December 2022
Lead Investors: Eagle Ventures, Sovereign's Capital, Beyond Capital, Triangle Tweener Fund
Company Website: https://www.arenacx.com/
Software Category: Outsourcing Management Platform
About the Company: Founded by Doc Shufelt and Alan Pendleton, ArenaCX is the first tech-powered marketplace platform in the US for business process outsourcing (BPO). ArenaCX curates and vets BPO partners using data and industry expertise to provide an enterprise-level outsourcing RFP experience to companies of all sizes. Launched in 2020, ArenaCX has developed a marketplace of over 135 business process outsourcing firms that together amass over 500,000 seats of capacity. All partners on the ArenaCX platform operate under contract with standard terms and conditions, making ArenaCX the safest, easiest, and most affordable platform to transact in outsourced business services. The company is headquartered in Raleigh, North Carolina.