Yellow.ai, a San Mateo, California-based world’s leading Enterprise-grade conversational AI platform, announced that it closed an over $78.15 million series C funding.

The round was led by WestBridge Capital with participation from Sapphire Ventures, Salesforce Ventures, and Lightspeed Venture Partners, bringing the company’s total funding to more than $102.15 million.

Yellow.ai Series C funding will be used to build existing technology and set up a presence in the US.

Company: Bitonic Technology Labs Inc.

Raised: $78.0M

Round: Series C

Funding Month: August 2021

Lead Investor: WestBridge Capital

Additional Investor: Sapphire Ventures, Salesforce Ventures, and Lightspeed Venture Partners

Company Website: https://yellow.ai

Software Category: CX Automation Platform

About the Company: Yellow.ai was founded in 2016 by Raghu Ravinutala, Jaya Kishore, and Rashid Khan. They build yellow.ai with the vision to automate total customer experience with the best of AI and human intelligence to deliver real-time resolution and on-demand fulfillment. Yellow.ai enables enterprises to leverage its Natural Language Processing (NLP) engine to build chat and voice bots and democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite. Yellow.ai is a CX automation platform that offers an omnichannel conversational AI tool to automate and enhance customer experiences for enterprises.

Source: https://venturebeat.com/2021/08/04/yellow-ai-raises-78m-to-expand-its-ai-chatbot-platform-globally