Raises $15 Million in Series A

by Kay Aloha Villamor in August 16th, 2022, a Bogotá, Colombia-based platform that helps companies connect with their users through WhatsApp, raised $15 million in Series A funding.

The round was led by Tiger Global, with the participation of Twilio Ventures, Funders Club, and Gokul Rajaram.

With this new investment, is looking to boost its product, accelerate its international expansion, and hire more high-performing employees for all teams.

Company: Inc.

Raised: $15.0M

Round: Series A

Funding Month: Aug 2022

Lead Investors: Tiger Global

Additional Investors: Twilio Ventures, Funders Club, and Gokul Rajaram

Company Website:

Software Category: Customer Support

About the Company: Founded in 2019 by Felipe Otálora, Sebastián Valencia, and Daniel Martnez,, is a customer care platform aimed to improve communication with existing customers. The platform provides a mobile-first, chat-based communication system that connects customers via SMS and WhatsApp without the need for hundreds of workers. platform enables organizations to automate their communication processes and connect WhatsApp with their preferred systems, such as HubSpot CRM, for marketing, sales, or customer care, reducing time and enabling a more strategic view of acquisition and retention actions. The platform uses artificial intelligence to automate over 70 million chats every month from over 260 enterprises across Latin America, Europe, and Asia. serves Latin American unicorns including Rappi and Olist, as well as other well-known firms in the Brazilian market like Conta Simples, NohPay, and Escale.


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