Talkie.ai, a Polish startup that offers Artificial Intelligence solutions for customer service automation, announced that it raised $2.6 million (PLN 12.5 million) from a Polish-Austrian consortium of VC funds.
The current funding round for Talkie.ai included the following funds: 4growth VC (consortium leader), NIF ASI (co-investment with 4growth VC), Satus Starter, FundingBox, Gateway Ventures (Austrian VC fund), and Movens (follow-on to an earlier investment). In addition, the shareholders include the LT Capital fund, which invested in the company at an earlier stage of its development.
Talkie.ai will use the funds to further specialize in creating technology for healthcare industries and to expand its customer base in the United States, from where more than 20 percent of Talkie.ai’s customers already come.
Company: Talkie sp. z o. o.
Round: Seed Round
Funding Month: July 2022
Lead Investors: 4growth VC
Additional Investors: NIF ASI, Satus Starter, FundingBox, Gateway Ventures, Movens VC, and LT Capital fund
Company Website: https://talkie.ai/
Software Category: Conversational AI
About the Company: Founded in 2018, Talkie.ai offers fully automated customer service solutions for organizations where the leading channel of contact is a telephone hotline. The company also offers automation services for optimizing other common hospital and clinic processes, such as allowing callers to make and manage appointments as a self-service, order prescriptions, and provide information on pricing and availability of services, or basic medical triage. Talkie.ai also designs and develops machine learning algorithms that provide a level of AI natural language understanding that is geared towards the specific needs of the healthcare industry. Talkie is a platform that empowers you to create and manage AI voice assistants on your own. Those AI-powered agents take care of repetitive interactions with customers, while your team handles cases that need a human touch. Talkie.ai currently serves dozens of customers in Poland, the UK, and the US.