Talkdesk, a provider of cloud-based contact center software, announced $230 million in new Series D funding. This increases its valuation to $10 billion according to Talkdesk’s company site.
The funding came from new investors Whale Rock Capital Management, TI Platform Management, and Alpha Square Group. Additional funding was sourced from existing investors Amity Ventures, Franklin Templeton, Top Tier Capital Partners, Viking Global Investors, and Willoughby Capital.
Talkdesk is based San Francisco, CA. It has raised $498 million in total funding since in 2011.
Round: Series D
Funding Month: August 2021
Lead Investors: Whale Rock Capital Management, TI Platform Management and Alpha Square Group
Additional Investors: Amity Ventures, Franklin Templeton, Top Tier Capital Partners, Viking Global Investors and Willoughby Capital
Company Website: https://www.talkdesk.com/
Software Category: Customer Service Software > Contact Center Software
About the Company: Talkdesk® is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.
Source(s): https://techcrunch.com/2021/08/12/talkdesks-valuation-jumps-to-10b-with-series-d-for-smart-contact-centers/, https://www.talkdesk.com/news-and-press/press-releases/talkdesk-raises-series-d-funding/