Talkdesk Raises $230 Million Series D, Valuing It at $10 Billion

by Ben Murray in August 15th, 2021
Talkdesk Series D

Talkdesk, a provider of cloud-based contact center software, announced $230 million in new Series D funding. This increases its valuation to $10 billion according to Talkdesk’s company site.

The funding came from new investors Whale Rock Capital Management, TI Platform Management, and Alpha Square Group. Additional funding was sourced from existing investors Amity Ventures, Franklin Templeton, Top Tier Capital Partners, Viking Global Investors, and Willoughby Capital.

Talkdesk is based San Francisco, CA. It has raised $498 million in total funding since in 2011.

Company: Talkdesk

Raised: $230M

Round: Series D

Funding Month: August 2021

Lead Investors: Whale Rock Capital Management, TI Platform Management and Alpha Square Group

Additional Investors: Amity Ventures, Franklin Templeton, Top Tier Capital Partners, Viking Global Investors and Willoughby Capital

Company Website: https://www.talkdesk.com/

Software Category: Customer Service Software > Contact Center Software

About the Company: Talkdesk® is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.

Source(s): https://techcrunch.com/2021/08/12/talkdesks-valuation-jumps-to-10b-with-series-d-for-smart-contact-centers/, https://www.talkdesk.com/news-and-press/press-releases/talkdesk-raises-series-d-funding/

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