Shelf.io Raises $52.5 Million in  Series B 

by Kay Aloha Villamor in August 24th, 2021

Shelf.io, the world’s leading AI-driven knowledge automation company, announced a Series B round of $52.5 Million.

The round was led by Tiger Global and Insight Partners, with participation from existing investors Base10 Partners, Connecticut Innovations, Contour Venture Partners, and individuals like Austin McChord (founder of Datto) and Tooey Courtemanche (founder of Procore). 

Shelf.io used the fund to accelerate the growth Of the AI-driven answers automation platform.

Company: GemShelf Inc.

Raised: $52.5M

Round: Series B

Funding Month: August 2021

Lead Investors: Tiger Global and Insight Partners

Additional Investors: Base10 Partners, Connecticut Innovations, Contour Venture Partners, Austin McChord, and Tooey Courtemanche

Company Website: https://shelf.io/

Software Category: Knowledge Management platform>AI

About the Company: Shelf.io is the world’s leading AI-driven knowledge automation company. Shelf integrates with a company’s existing tech stack so that employees and customer service agents can quickly source relevant content in any company channel they are working in. Launched in 2017 by co-founders Colin Kennedy, Tobias Jaeckel, and Sedarius Tekara Perrotta, Shelf brings answer automation to world-class enterprises like DSW, HelloFresh, Gerber, Glovo, and John Deere and is rated #1 in Knowledge Management by Gartner.

Source: https://www.businesswire.com/news/home/20210823005446/en/Shelf.io-Raises-52.5-Million-in-a-Series-B-To-Accelerate-Growth-Of-AI-Driven-Answers-Automation-Platform

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