Serval, a San Francisco, CA-based company building an AI platform for IT, has raised $47 million in a Series A round, bringing its total funding to $52 million.
Investors
The round was led by Redpoint Ventures, with participation from First Round Capital, General Catalyst, Box Group, Bessemer Venture Partners, Chemistry VC, Strike Capital, Sunflower Capital, Operator Partners, and angel investors Sabrina Hahn, Alex Clayton, and Colin Zima.
Redpoint Ventures is a venture capital firm that invests in technology companies across the seed, early, and growth stages, spanning enterprise software, consumer internet, fintech, cloud infrastructure, and artificial intelligence (AI). The firm is headquartered in Menlo Park, California, with additional offices in San Francisco, Los Angeles, Beijing, and Shanghai.
Serval Use of Funds
The company will use the new funding to expand its AI platform, enhance enterprise-grade features, and accelerate migrations from legacy ITSM systems.
About Serval
Founded in 2024, Serval is an AI platform for IT teams with a mission to unlock meaningful work for all employees by automating repetitive IT tasks. The platform enables IT departments to deploy AI agents that automate workflows from natural language prompts, reducing manual ticketing and streamlining operations. Serval combines IT service management, access management, and workflow automation into a unified experience. Headquartered in San Francisco, California, the company serves clients including Perplexity, Clay, Verkada, and Together AI.
Funding Details
Company: Serval, Inc.
Raised: $47.0M
Round: Series A
Funding Date: October 2025
Lead Investor: Redpoint Ventures
Additional Investors: First Round Capital, General Catalyst, Box Group, Bessemer Venture Partners, Chemistry VC, Strike Capital, Sunflower Capital, Operator Partners, Sabrina Hahn, Alex Clayton, Colin Zima
Company Website: https://www.serval.ai/
Software Category: IT Service Management (ITSM)
Source: https://www.serval.com/updates/series-a