Risotto, a San Francisco, CA-based AI-powered autonomous help desk, has raised $10 million in Seed funding.
Investors
The round was led by Bonfire Ventures, with participation from 645 Ventures, Y Combinator, Ritual Capital, Surgepoint Capital, and former executives from Dropbox and HelloSign.
Bonfire Ventures is a Los Angeles-based venture capital firm focused exclusively on funding early-stage B2B (business-to-business) software companies. The firm manages over $1 billion in total assets across its various funds. Bonfire is primarily a seed-stage investor, aiming to be the lead investor in each round.
Risotto Use of Funds
The funding will be used to accelerate growth, enhance its AI-native help desk platform, and scale enterprise adoption.
About Risotto
Founded by Aron Solberg, Alex Confer, and Chris Paul, Risotto is an AI-driven autonomous ITSM platform built to resolve support tickets instantly for IT, HR, RevOps, and more. Powered by cutting-edge AI, Risotto autonomously handles tickets by taking action on behalf of support teams, from simple tasks like password resets and software access to complex horizontal workflows. It integrates directly with a company’s existing chat, ticketing, identity, device management, and knowledge systems. Headquartered in San Francisco, California, Risotto serves large organizations, including Gusto, Jobber, ThoughtSpot, and Ironclad.
Funding Details
Company: Risotto
Raised: $10.0M
Round: Seed Round
Funding Date: January 2026
Lead Investor: Bonfire Ventures
Additional Investors: 645 Ventures, Y Combinator, Ritual Capital, Surgepoint Capital
Company Website: https://www.tryrisotto.com/
Software Category: IT Support AI / Autonomous Help Desk
Source: https://www.webwire.com/ViewPressRel.asp?aId=349668