PolyAI, a New York–based company specializing in enterprise conversational AI solutions, has raised $86 million in a Series D funding round.
Investors
The round was co-led by Georgian, Hedosophia, and Khosla Ventures, with participation from NVentures, British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures, and Point72 Ventures.
Georgian is a venture capital firm that invests in technology companies, with a primary focus on the growth stage. Based in Toronto, the firm primarily backs B2B software companies that leverage data and applied AI to scale efficiently.
Hedosophia is a London-based investment firm founded in 2012. The firm invests in growth-stage technology companies across Europe and the United States. The firm is a long-term backer of innovative companies in sectors such as fintech, enterprise SaaS, and marketplaces.
Khosla Ventures is a private venture capital firm based in Menlo Park, California. Founded in 2004, the firm focuses on investments across artificial intelligence, financial services, healthcare, consumer, enterprise, and sustainability sectors.
PolyAI Use of Funds
The funding will support further development of the company’s proprietary Agent Studio technology and expansion of its global go-to-market efforts.
About PolyAI
Founded in 2017 by Nikola Mrkšić, Tsung-Hsien Wen, and Pei-Hao Su, PolyAI specializes in enterprise conversational AI, helping large organizations deliver human-like, voice-based customer interactions at scale. Its agentic AI platform powers thousands of live deployments across dozens of languages and countries, enabling enterprises to automate complex customer service interactions. Serving over 100 global enterprises across industries such as financial services, healthcare, hospitality, insurance, energy, and retail, PolyAI’s AI customers include household names such as Marriott, Caesars Entertainment, PG&E, UniCredit, Foot Locker, and others.
Funding Details
Company: PolyAI Ltd.
Raised: $86.0M
Round: Series D
Funding Date: December 2025
Lead Investors: Georgian, Hedosophia, Khosla Ventures
Additional Investors: NVentures, British Business Bank, Citi Ventures, Squarepoint Ventures, Sands Capital, Zendesk Ventures, Point72 Ventures
Company Website: https://poly.ai/
Software Category: Conversational AI / Enterprise AI
Source: https://www.prnewswire.com/news-releases/polyai-raises-86m-to-transform-how-enterprises-talk-to-their-customers-302641889.html