Outset, a San Francisco, CA-based AI-moderated research platform, has raised $30 million in Series B funding, bringing total funding to $51 million.
Investors
The round was led by Radical Ventures, with participation from M12 (Microsoft’s venture fund), Y Combinator, Adverb Ventures, and 8VC.
Radical Ventures is a venture capital firm specializing in artificial intelligence (AI) and deep technology investments. The firm primarily focuses on early-stage, disruptive companies across North America, backing entrepreneurs who use machine learning and related technologies to transform major industries.
Outset Use of Funds
The company will use the funding to extend its AI-moderated research technology across the entire customer journey, accelerate revenue growth, and support global expansion.
About Outset
Outset is an AI-moderated research platform that empowers research and product teams to understand people with depth, speed, and global scale. Its platform delivers AI-moderated interviews, instant synthesis, built-in security and fraud detection, and live translation across more than 40 languages. Headquartered in San Francisco, California, Outset powers research teams at companies including Microsoft, Nestlé, Away, Uber, HubSpot, and Glassdoor.
Funding Details
Company: Outset
Raised: $30M
Round: Series B
Funding Date: December 2025
Lead Investor: Radical Ventures
Additional Investors: M12, Y Combinator, Adverb Ventures, 8VC
Company Website: https://www.outset.ai/
Software Category: Customer Experience Management / AI-Moderated Research
Source: https://www.globenewswire.com/news-release/2025/12/10/3203401/0/en/Outset-Secures-30-Million-Series-B-to-Launch-the-World-s-First-AI-Native-Customer-Experience-Management-Platform.html