Notch.cx, a Tel Aviv, Israel–based autonomous AI customer support platform, has raised $7 million in a Seed round.
Investors
The round was led by Lightspeed Venture Partners, with participation from Jibe Ventures, LionTree, Phoenix, and Munich Re Ventures.
Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends in AI, enterprise, consumer, health, and fintech. Lightspeed and its global team currently manage over $30 billion in assets under management (AUM) across the Lightspeed platform, with investment professionals and advisors based in the U.S., Europe, India, Israel, and Southeast Asia.
Notch.cx Use of Funds
The company will use the funds to scale operations, expand enterprise adoption, and enhance its AI-driven autonomous support capabilities.
About Notch.cx
Founded in 2024, Notch is an autonomous AI customer support platform built for leaders who care about outcomes. Built on advanced agentic AI architecture, Notch learns each company’s business processes, knowledge base, and brand voice to deliver customized, outcome-driven interactions. Through its TRUE Resolution model, Notch charges only for cases resolved end-to-end by its AI agents. Headquartered in Tel Aviv, Israel, the company has partnered with more than 30 enterprise and fast-growing companies across e-commerce, gaming, and SaaS.
Funding Details
Company: Notch.cx
Raised: $7.0M
Round: Seed
Funding Date: September 2025
Lead Investor: Lightspeed Venture Partners
Additional Investors: Jibe Ventures, LionTree, Phoenix, Munich Re Ventures
Company Website: https://www.notch.cx/
Software Category: AI Customer Support / Autonomous AI Operations
Source: https://www.prnewswire.com/news-releases/notchcx-raises-15m-after-ai-agents-slash-enterprise-support-costs-by-50-302570639.html