NLX, a New York-based AI-driven customer experience for large and enterprise brands, raised $12 million in Series A funding.  

SaaS Investors 

The round was led by Cercano, with Thayer Ventures and HL Ventures also participating. Existing investors IAG Capital Partners, JetBlue Ventures, and Tech Square Ventures' Engage also contribute.  

Founded in 2003, Cercano Management is a private equity firm based in Bellevue, Washington. The firm invests in companies operating in category-leading technology, internet, and life sciences companies.  

NLX Use of Funds

With the funding, the company plans to continue its growth and development, which will fuel its market expansion, strategic hires, and even more market-defining capabilities. 

About NLX

Founded in 2018, NLX provides an end-to-end enterprise AI platform for creating, managing, deploying, and analyzing chat, voice, and multimodal conversational applications. The platform enables brands to manage conversational deployments across their entire enterprise while providing unmatched modularity and access to state-of-the-art AI models from providers like Amazon, Google, Microsoft, and the Open-Source community. The company utilizes advanced AI and multimodal technology to serve enterprise clients like Red Bull and Copa Airlines.  

Funding Details 

Company: NLX, Inc.  

Raised: $12.0M        

Round: Series A   

Funding Month: February 2024                                    

Lead Investors: Cercano   

Additional Investors: Thayer Ventures, HL Ventures, IAG Capital Partners, JetBlue Ventures, and Tech Square Ventures' Engage  

Company Website: https://nlx.ai/   

Software Category: Conversational AI  

Source: https://www.prnewswire.com/news-releases/nlx-raises-12m-in-series-a-funding-302071086.html