Mahalo, a Chicago, Illinois-based end-to-end post-purchase experience (PPX) platform for manufacturers, has raised $2.6 million in pre-seed funding.
Investors
The round was led by Motivate Venture Capital, with participation from Diagram and Bridge Venture Fund.
Motivate Venture Capital is a Chicago-based early-stage venture capital firm founded in 2019. It focuses on pre-seed and seed-stage investments across North America in high-growth B2B tech sectors, including fintech, enterprise SaaS, insurtech, manufacturing/supply chain, and AI/ML.
Mahalo Use of Funds
The company will use the funding to support its go-to-market strategy and expand into the small and midsize manufacturing sector.
About Mahalo
Mahalo is a software company that provides AI-powered post-purchase support solutions for product manufacturers. Its end-to-end platform leverages generative AI to simplify warranty claims, troubleshooting, product registration, and customer support processes. By streamlining and automating workflows and addressing product challenges, Mahalo enables manufacturers to deliver a seamless post-purchase customer experience while reducing support costs.
Funding Details
Company: Mahalo Software Inc.
Raised: $2.6M
Round: Pre-Seed
Funding Date: June 2025
Lead Investor: Motivate Venture Capital
Additional Investors: Diagram, Bridge Venture Fund
Company Website: https://www.getmahalo.com/
Software Category: Post-Purchase Experience (PPX), Generative AI, Manufacturing Tech
Source: https://www.businesswire.com/news/home/20250625511196/en/