Lorikeet, an Australia-based AI startup building universal AI concierges for customer service, has raised $35 million in Series A funding, bringing its total funding to over $50 million.
Investors
The round was led by QED Investors, with participation from Blackbird, Square Peg, Airtree, Capital49, Skip Capital, Operator Partners, and Athletic Ventures, along with the founders of Airwallex and Canva.
QED Investors is a leading venture capital firm founded in 2007 and headquartered in Alexandria, Virginia. Specializing in high-growth fintech companies worldwide, QED has invested in over 250 startups, including more than 30 unicorns. The firm focuses on backing bold entrepreneurs who are transforming financial services through innovation and technology.
Lorikeet Use of Funds
The company will use the funds to double down on product R&D and expand its global go-to-market operations in the second half of 2025.
About Lorikeet
Founded in Australia, Lorikeet builds AI-powered customer concierges that solve real problems, not just answer questions. Designed for companies seeking to move beyond scripts and self-serve flows, Lorikeet’s omnichannel concierges can make decisions, take actions, and resolve complex customer issues across chat, email, and voice. The company already counts several unicorns among its customers in the United States, Europe, and Australia, including Airwallex, Linktree, Flex, Eucalyptus, and more.
Funding Details
Company: Lorikeet
Raised: $35.0M
Round: Series A
Funding Date: August 2025
Lead Investor: QED Investors
Additional Investors: Blackbird, Square Peg, Airtree, Capital49, Skip Capital, Operator Partners, Athletic Ventures, and the founders of Airwallex and Canva
Company Website: https://www.lorikeetcx.ai/
Software Category: AI Customer Experience / AI Concierge Automation
Source: https://www.prnewswire.com/news-releases/lorikeet-raises-35-million-usd-series-a-to-deliver-ai-powered-universal-customer-concierges-able-to-solve-real-challenges-not-just-chatbots-302522821.html