Level3AI, a Singapore-based company building AI assistants for enterprise customer service, has raised $13 million in Seed funding.
Investors
The seed round was led by Lightspeed, with participation from BEENEXT, 500 Global, Sovereign’s Capital, and Goodwater Capital.
Lightspeed Venture Partners is a global, multi-stage venture capital firm managing over $40 billion in assets under management (AUM). With a physical presence in the U.S., Europe, India, Israel, and Southeast Asia, the firm has backed more than 1,000 companies. Lightspeed focuses on accelerating disruptive innovations in the enterprise, consumer, health, and fintech sectors.
Level3AI Use of Funds
The company will use the funds to advance research and development and expand its presence across key APAC markets.
About Level3AI
Founded in 2024 and led by CEO Dr. Harry Yu, Level3AI is an AI-native company building enterprise-grade AI agents for customer engagement across voice, email, and chat. It helps enterprises deliver reliable, human-quality interactions at scale by combining advanced language models with deep system integration and operational playbooks. Headquartered in Singapore, Level3AI works with major brands including Carousell, GetGo, Yuu Rewards, and Carsome.
Funding Details
Company: Level3AI
Raised: $13.0M
Round: Seed
Funding Date: January 2026
Lead Investor: Lightspeed
Additional Investors: BEENEXT, 500 Global, Sovereign’s Capital, Goodwater Capital
Company Website: https://www.level3.ai/
Software Category: Enterprise AI / Customer Experience Software
Source: Paul Day