
Kaizen, a New York-based provider of AI-native e-government solutions, has raised $21 million in Series A funding.
Investors
The round was led by NEA, with participation from 776, Accel, Andreessen Horowitz, and Carpenter Capital.
NEA is a global venture capital firm focused on helping entrepreneurs build transformational businesses across multiple stages, sectors, and geographies. Founded in 1977, NEA has more than $28 billion in assets under management as of June 30, 2025, and invests in technology and healthcare companies at all stages of a company’s lifecycle from seed stage through IPO. The firm’s long track record includes 284 portfolio company IPOs and more than 500 mergers and acquisitions.
Kaizen Use of Funds
The company will use the funding to expand its platform across federal, state, and local agencies, accelerate product development, and grow its team.
About Kaizen
Founded by Nikhil Reddy and KJ Shah, Kaizen is a technology company that builds resident-first platforms designed to make government transactions as seamless as private-sector experiences. The company partners with local, state, and federal agencies to modernize legacy systems across constituent services such as recreation, transit, DMVs, ticketing, public libraries, postage, and more. Kaizen’s long-term vision is to become the leading technology partner that builds beautiful, effective, and continuously improving interfaces for civic institutions. Headquartered in New York, Kaizen serves over 50 agencies across 17 states.
Funding Details
Company: Kaizen
Raised: $21.0M
Round: Series A
Funding Date: October 2025
Lead Investor: NEA
Additional Investors: 776, Accel, Andreessen Horowitz, Carpenter Capital
Company Website: https://www.kaizenlabs.co/
Software Category: GovTech / e-Government / AI-Driven Civic Infrastructure
Source: https://www.globenewswire.com/news-release/2025/10/30/3177523/0/en/Kaizen-raises-21-million-to-re-build-government-s-digital-front-door.html