Hiver, a San Jose, California-based world’s first helpdesk built for Google Workspace, announced that it raised $22 million in Series B funding.
The round was led by K1 Capital, with participation from all of our existing investors – Kalaari Capital, Kae Capital, and AngelList.
This round of funding gives Hiver all the ammunition needed to go after the market and product opportunity to build the most loved customer service solution for businesses.
Company: Grexit, Inc.
Round: Series B
Funding Month: March 2022
Lead Investors: K1 Capital
Additional Investors: Kalaari Capital, Kae Capital, and AngelList
Company Website: https://hiverhq.com/
Software Category: SaaS-based collaboration tool
About the Company: Hiver is the world’s first helpdesk built for Google Workspace, a SaaS-based collaboration tool that enables businesses that use Google Workspace to strengthen helpdesk systems by streamlining processes like onboarding, complicated workflows, or alien interfaces. Hiver is now rated very highly on G2 with more than 700 reviews, 80% of which are 5-star ratings. Hiver 24×7 customer support is consistently rated very highly by our customers. Hiver featured strongly on G2’s Best Software lists for 2022. Apart from being a part of the top 100 products list, it is also in the top 20 for customer satisfaction. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Vacasa, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.