GuideCX Raises $25 Million in Series B  

by Kay Aloha Villamor in February 4th, 2022

GuideCX, a Draper, Utah-based world’s No. 1 SaaS solution for customer onboarding and implementation, announced a $25 million in Series B funding.

The round was led by Meritech Capital Partners, other financing participants include new and previous investors: Album VC, Prelude, Sorenson Capital, Epic Ventures, and Orchard Ventures, among others. 

This investment will accelerate GuideCX’s momentum and solution, giving companies a powerful way to engage their new customers during implementation and onboarding.

Company: GuideCX, Inc.

Raised: $25.0M

Round: Series B

Funding Month: February 2022

Lead Investors: Meritech Capital Partners

Additional Investors: Album VC, Prelude, Sorenson Capital, Epic Ventures, and Orchard Ventures

Company Website:

Software Category: Customer Onboarding Software

About the Company: GuideCX® is a client onboarding and project management platform that keeps your clients at the center of every project by providing complete visibility into the work. Invite everyone to the project – internal resources, customer teams, and third-party vendors. Guide each step and stay on track with automated tasks, reminders, and updates. Engage teams by enabling them to interact with the project in the way they prefer. They can complete tasks, view status, send updates, make notes, and more – through the portal, the mobile app, or email. GuideCX helps you deliver projects faster with fewer issues and accelerate time to value for your customers. Widely recognized for its strengths in customer engagement, automation, and reporting, GuideCX’s customers are creating world-class onboarding experiences and reducing time to value. Since its inception in 2018, GuideCX has changed the way companies approach implementations. In the second half of 2021, companies using GuideCX quadrupled their engagement rate with their customers. 




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