GreyLabs AI Raises ₹85Cr Series A

GreyLabs AI, based in Mumbai, is a generative AI startup that helps financial institutions automate their contact center operations. The company has raised INR 85 Cr in a Series A funding round to scale its technological capabilities and expand its market presence.

Investors

The funding round was led by Elevation Capital. Additional participants included existing investor Z47, formerly known as Matrix Partners India, and several undisclosed angel investors.

GreyLabs AI Use of Funds

The company intends to utilize the capital to upgrade its existing technology stack, onboard new customers, expand its geographic footprint, and enhance its on-ground client support services.

About GreyLabs AI

Founded in 2023 by Aman Goel, Harshita Srivastava, Shivam Gupta, Raj Sanghavi, Debabrata Basak, and Shreyas Patel, GreyLabs AI provides an AI-powered product suite designed for banking, financial services, and insurance companies. Their offerings include agentic voice agents and speech analytics tools that help automate customer care centers and streamline quality assurance processes.

Funding Details

Company Website: https://greylabs.ai

Company: GreyLabs AI
Raised: ₹85Cr
Round: Series A
Funding Date: June 10, 2026
Lead Investor: Elevation Capital
Additional Investors: Z47, Undisclosed angel investors
Software Category: Artificial Intelligence and Fintech
Source: https://m.dailyhunt.in/news/india/english/inc42-epaper-inc/greylabs+ai+nets+inr+85+cr+to+automate+customer+care+centres-newsid-n683916201