Glassbox, an Israel-based provider of digital experience analytics for financial institutions, has received a minority investment. 

Investors 

The investment was led by Poalim Equity, with participation from existing investors Discount Capital, Susquehanna Growth Equity (SGE), and Alicorn. 

Poalim Equity is the investment arm of Bank Hapoalim, Israel’s largest financial institution. Its platform includes direct equity investments, mezzanine financing, and alternative investments, with a focus on Israel-related companies across sectors, geographies, and strategies. Poalim Equity supports growth capital, acquisitions, and complex equity and debt transactions. 

Glassbox Use of Funds 

The company will use the funds to advance its product roadmap, focusing on AI-driven behavioral analytics, fraud prevention, and real-time decision-making capabilities for banks and insurers. 

About Glassbox 

Glassbox provides a digital customer experience analytics platform that helps businesses understand customer behavior, optimize user experiences, and ensure compliance. Its platform captures, analyzes, and optimizes user interactions across all digital channels, including web and mobile. The company enables banks, insurers, and other enterprises to improve customer engagement by delivering deep behavioral insights, enhancing fraud detection, and supporting real-time decision-making. Headquartered in Petah Tikva, Israel, with regional offices in New York and London, Glassbox serves clients including Citi Bank, SoFi, and Credit.com. 

Funding Details 

Company: Glassbox Ltd. 

Raised: Not disclosed 

Round: Strategic / Minority Investment 

Funding Date: August 2025 

Lead Investor: Poalim Equity 

Additional Investors: Discount Capital, Susquehanna Growth Equity (SGE), Alicorn 

Company Website: https://www.glassbox.com/

Software Category: Digital Experience Analytics / AI for Financial Services 

Source: https://www.businesswire.com/news/home/20250805246872/en/