Giga, a San Francisco, California-based AI company redefining how people interact with customer support, has raised $61 million in funding.
Investors
The round was led by Redpoint Ventures, with participation from Y Combinator and Nexus Venture Partners.
Redpoint Ventures is a venture capital firm founded in 1999. Based in Menlo Park, California, with additional offices in San Francisco, Los Angeles, Beijing, and Shanghai, the firm invests in seed, early, and growth-stage companies. Redpoint’s investment focus spans enterprise software, consumer internet, fintech, cloud infrastructure, and artificial intelligence (AI).
Giga Use of Funds
The funding will be used to expand Giga’s technical team, accelerate go-to-market growth, and scale enterprise deployments of its AI-powered support platform worldwide.
About Giga
Founded by Varun Vummadi and Esha Manideep, Giga is an AI platform that automates enterprise customer support with emotionally intelligent, real-time agents. Designed for high-compliance environments, Giga’s agents combine contextual reasoning, secure orchestration, and sub-second response times to deliver human-quality conversations at global scale and ease a variety of customer support issues, from call abandonment to customer wait times. Headquartered in San Francisco, California, Giga’s mission is to automate complex enterprise support with emotionally intelligent AI agents.
Funding Details
Company: Giga AI, Inc.
Raised: $61.0M
Round: Undisclosed
Funding Date: November 2025
Lead Investor: Redpoint Ventures
Additional Investors: Y Combinator, Nexus Venture Partners
Company Website: https://giga.ai/
Software Category: AI / Customer Support Automation
Source: https://www.globenewswire.com/news-release/2025/11/05/3181809/0/en/Giga-Raises-61M-in-New-Funding-to-Reinvent-AI-Powered-Support.html