Futr, a London, UK-based live chat and customer service chatbots provider, raised £2.1 million in funding to use AI to disrupt the delivery of customer service.

The round saw the participation of new investor tech VC Blackfinch Ventures, along with existing investors Praetura Ventures and the British Robotics Fund.

This latest round of investment will help the platform bring its bots to more service teams around the world and forge new partnerships. The startup will use this new investment to continue its mission to disrupt how customer service is delivered.

Company: Futr AI Limited

Raised: £2.1M

Round: Unknown

Funding Month: April 2022

Lead Investors: Blackfinch Ventures 

Additional Investors: Praetura Ventures and the British Robotics Fund

Company Website: https://futr.ai/

Software Category: Live Chat and Customer Service Chatbots

About the Company: Founded in 2017, Futr unique SaaS platform delivers cutting-edge solutions to service teams across the UK, including police forces, charities, government, housing associations, and enterprises. Futr is a VC-backed tech start-up with the mission of delivering superpowers to support teams everywhere. From out-of-hours self-serve chatbots to making live chat agents instantly multilingual on any social or chat channel, Future's superpowers are transforming the way organizations serve their audiences.

Source: https://tech.eu/2022/04/20/supercharging-customer-service-futr-bags-ps21-million-funding