Feedelity, a Ghent, Belgium-based AI-powered feedback management platform, has raised €510,000 in funding.
Investors
The round was backed by private investors, including Gilles Mattelin, Jorn Vanysacker (Henchman), Wouter Fransoo (Delaware), Robbrecht Delrue (Smartendr), as well as venture funds Newschool VC and Scalefund.
Feedelity Use of Funds
The company will use the funds to expand the team, develop products, and increase marketing activities as it scales.
About Feedelity
Founded in 2025 by Martin Vander Ghinste, Achilles Demey, and Henri Coorevits, Feedelity provides an AI-powered feedback management platform to efficiently manage, analyze, and automate online customer feedback. The solution centralizes review from multiple channels, enables semi-automated responses, flags urgent issues, and aggregates review data to provide actionable insights for customer support teams and sales managers. Since launching in March 2025, Feedelity has attracted established hospitality brands, including Panos, Hawaiian Pokebowl, and Pureto.
Funding Details
Company: Feedelity
Raised: €0.51M
Round: Growth
Funding Date: January 2026
Lead Investor:
Additional Investors: Gilles Mattelin, Jorn Vanysacker, Wouter Fransoo, Robbrecht Delrue, Newschool VC, Scalefund
Company Website: https://www.feedelity.io/
Software Category: Customer Feedback / AI Customer Insights / Feedback Management Platform
Source: https://tech.eu/2026/01/15/feedelity-raises-eur510k-to-turn-customer-feedback-into-action/