Exotel, a Bangalore-based full-stack customer engagement platform, raised $40 million in a Series D financing round led by Steadview Capital.
Exotel has in total, raised approximately $100 million in the last 15 months across multiple debts and equity rounds.
The fresh infusion of funds will be primarily used to build the future of customer engagement by investing more into the Middle East and Southeast Asia markets.
Company: Exotel Techcom Pvt. Ltd
Round: Series D
Funding Month: January 2022
Lead Investors: Steadview Capital
Company Website: https://exotel.com/
Software Category: full-stack customer engagement platform
About the Company: Exotel is the emerging market’s leading full-stack customer engagement platform. Exotel offers its clients a full-stack platform with offerings such as contact center, APIs, voice and chatbots, to engage with their customers through touchpoints such as web chat, co-browsing, and videos. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 40 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.,), manage their customer engagement with Exotel’s omnichannel contact center, a suite of communication APIs and conversational AI platform over the cloud.