Echelon, a San Francisco, CA–based AI platform automating enterprise IT implementations and managed services, has emerged from stealth with $4.75M in seed funding.
Investors
The round was led by Bain Capital Ventures, with additional participation from angels and executives from Anthropic, ServiceNow, Salesforce, Meta, Atlassian, and PagerDuty.
Bain Capital Ventures is a venture capital firm based in San Francisco, California, with over $10 billion under management. The firm invests in B2B software startups from seed to growth stages across four domains: Fintech, Commerce, Apps, and Infrastructure. Founded in 1984, BCV has helped launch and commercialize more than 400 companies.
Echelon Use of Funds
The company plans to use the funding to expand its technical team, enhance product capabilities, and scale customer delivery, while extending its AI automation capabilities to additional enterprise platforms.
About Echelon
Echelon is an AI platform that automates enterprise IT implementations, development, operations, and managed services using AI agents. These agents, built for platforms like ServiceNow, handle development tasks, configuration changes, and full implementations alongside admins. Echelon currently serves ServiceNow customers, with plans to expand to more platforms. Headquartered in San Francisco, California, its early customers include large technology enterprises, financial services firms, and healthcare companies.
Funding Details
Company: Echelon
Raised: $4.75M
Round: Seed
Funding Date: October 2025
Lead Investor: Bain Capital Ventures
Additional Investors: Angels and executives from Anthropic, ServiceNow, Salesforce, Meta, Atlassian, PagerDuty
Company Website: https://www.echelonai.com/
Software Category: Enterprise AI / IT automation
Source: https://www.businesswire.com/news/home/20251009239309/en/