Ducky Raises $2.7 Million in Pre-Seed Round

by Kay Aloha Villamor in May 29th, 2024

Ducky, a Nashville, Tennessee-based AI-powered support platform, raised $2.7 million in pre-seed funding.  


The round was led by Penny Jar Capital, with participation from Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini, angel investors, and others.  

Penny Jar Capital is an early-stage venture capital firm investing in exceptional founders and industry-defining technology companies. It was founded in 2021 and is based in Palo Alto, California.  

About Ducky  

Founded by Hongbo Tian and James O'Brien, Ducky is an AI-powered support platform designed to enhance the capabilities of customer support agents. It leverages machine learning and AI to provide instant access to internal knowledge sources, enabling customer-facing teams to deliver prompt, on-brand responses. Its mission is to create amazing, human customer experiences. Ducky's initial clients include customer-focused companies like Superhuman and others.  

Funding Details                               

Company: Lyco.AI, Inc.  

Raised: $2.7M                            

Round: Pre-Seed Round  

Funding Month: May 2024              

Lead Investors: Penny Jar Capital  

Additional Investors: Bread & Butter Ventures, NOMO Ventures, Wilson Sonsini  

Company Website:  

Software Category: Customer Support  


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