Cyara, a Melbourne, Australia-based provider of automated customer experience (CX) assurance solutions, received more than $350 million from K1 Investment Management.

The company intends to use the funds to accelerate product innovation, expand CX assurance into new emerging digital channels, fund strategic acquisitions of complementary technologies, and grow geographically. 

Company: Cyara Inc. 

Raised: $350.0M

Round: Growth Funding

Funding Month: January 2022

Lead Investors: K1 Investment Management

Additional Investors:

Company Website: https://cyara.com/

Software Category: Automated CX Assurance Platform

About the Company: Co-founded in 2006 by CEO Alok Kulkarni, CTO Luan Tran, and Executive Director Bonny Malik, Cyara provides a SaaS-based Automated CX Assurance Platform for its blue-chip customers to build and maintain their CX systems efficiently with automated testing and monitoring. Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands deliver better CX with less effort, cost, time, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring – ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Over 250 global brands use the Cyara CX Assurance Platform to monitor and manage the experience they provide their customers.

Source: https://www.smartcompany.com.au/startupsmart/news/cyara-raise-testament-aussie-tech/ https://www.finsmes.com/2022/01/cyara-secures-over-usd350m-growth-investment-from-k1-investment-management.html