Cognigy, a Düsseldorf, Germany-based provider of a Conversational AI platform for omnichannel Customer and Employee Service Automation, raised $44 million in Series B funding.
The round was led by Insight Partners with participation from DN Capital, Global Brain, Nordic Makers, Inventures, and Digital Innovation and Growth.
The company intends to use the funds to accelerate its global customer growth, create new partnerships, and continue to enhance its platform capabilities for companies to speed up enterprise-grade AI adoption.
Company: Cognigy GmbH
Round: Series B
Funding Month: June 2021
Lead Investors: Insight Partners
Additional Investors: DN Capital, Global Brain, Nordic Makers, Inventures and Digital Innovation and Growth
Company Website: http://www.cognigy.com/
Software Category: Conversational AI platform
About the Company: Founded in 2016 by Philipp Heltewig, CEO, Cognigy provides a Conversational AI platform to support customer service automation. Its low-code platform, Cognigy.AI, enables enterprises to automate contact centers for customer and employee communications using intelligent voice- and chatbots. The company is available in SaaS, on-premise environments and supports conversations in any language and on any channel including phone, webchat, SMS, and mobile apps.