Carbyne, a New York-based leading provider of cloud-native emergency contact center solutions, announced that it raised $56 million in Series C funding, bringing Carbyne’s total amount raised to $128 million to date.
The round was co-led by Cox Enterprises and Hanaco Growth Fund, with participation from new investors Valor Equity Partners, General Global Capital, TalC, and Sandiip Bhammer alongside existing investors including Founders Fund, FinTLV, Elsted Capital Partners, and former CIA Director General David Petraeus.
With this investment in Carbyne, the company will be able to accelerate the digital transformation of mission-critical operations and government service centers, primarily in the United States.
Furthermore, the investment will enable Carbyne to accelerate its global expansion and grow its B2B business, allowing corporations to increase situational awareness and collaborate more efficiently during emergencies.
Carbyne will also continue to invest in emerging technologies by incorporating AI and natural language processing (NLP) capabilities into its APEX platform with the help of top-tier technology partners.
The Series C funding comes on the heels of a 400% increase in US revenue and a 185% increase in total contract value over the previous year.
Company: Carbyne Ltd.
Round: Series C
Funding Month: September 2022
Lead Investors: Cox Enterprises and Hanaco Growth Fund
Additional Investors: Valor Equity Partners, General Global Capital, TalC, Sandiip Bhammer, Founders Fund, FinTLV, Elsted Capital Partners, and David Petraeus
Company Website: https://carbyne.com/
Software Category: Emergency Contact Center Solutions
About the Company: Carbyne is a leading global provider of cloud-native mission-critical contact center solutions. Carbyne is one of the largest rich-data providers for emergency response centers, delivering over 250 million data points per year all in a unified platform. Its technologies enable emergency contact centers and select enterprises to connect with callers as well as connected devices via highly secure communication channels without the need to download a consumer app. With a mission to redefine emergency collaboration and connect the dots between people, enterprises, and governments, Carbyne provides a unified cloud-native solution that provides live actionable data that can lead to more efficient and transparent operations and ultimately save lives. With Carbyne, every person counts. The company protects over 400 million people globally and helps 911 call takers manage 150 million emergency calls each year. Its mission is to save lives, maximize efficiency, and minimize response times for emergency responders.