Brainfish, a Sydney, Australia-based AI customer experience startup, has secured $6.4 million in a pre-Series A funding round.
Investors
The round was led by Prosus Ventures, with participation from existing investors including Peak XV’s Surge and Macdoch Ventures.
Prosus Ventures is the corporate venture capital arm of Prosus, headquartered in Amsterdam, Netherlands. Launched in 2015, it focuses on early- and growth-stage investments in innovative technology companies worldwide.
Brainfish Use of Funds
The company will use the funds to scale engineering, enhance product development, and expand AI and machine learning capabilities across global markets.
About Brainfish
Founded in 2022 by Daniel Kimber and Ajain Vivek Thankaswamy in Australia, with offices in the US and India, Brainfish is redefining the future of AI customer experience through next-generation Ambient AI agents. These agents leverage computer vision and contextual intelligence to provide seamless, automated assistance for software products. To date, the Brainfish platform has delivered automated answers to millions of end users for global technology and e-commerce companies.
Funding Details
Company: Brainfish Pty Ltd
Raised: $6.4M
Round: Pre-Series A
Funding Date: July 2025
Lead Investor: Prosus Ventures
Additional Investors: Peak XV’s Surge, Macdoch Ventures
Company Website: https://www.brainfishai.com/
Software Category: AI Customer Support / AI SaaS
Source: https://www.businesswire.com/news/home/20250708586428/en/