Batch, a Paris, France-based customer engagement platform that has been operating under the radar for many years, raised a $23 million (€20 million) funding round led by Expedition Growth Capital with Orange Ventures also participating.
With this funding round, the company wants to invest in its internal culture to attract more talent and retain existing talent.
The startup will also hire more people to develop the product further and more people in sales and marketing to find new clients.
Funding Month: October 2021
Lead Investors: Expedition Growth Capital
Additional Investors: Orange Ventures
Company Website: https://batch.com/
Software Category: customer engagement platform
About the Company: Founded in 2015, Batch is a next-generation Customer Engagement Platform. Batch lets you manage those notifications at scale. You don’t have to make sure that your servers can handle a jump in traffic you don’t have to maintain your push notification service. From that idea, Batch has expanded beyond that to become an interesting martech platform. It integrates with your existing data sources, such as your CRM, CDP, and analytics products. Batch currently handles 400 billion messages for its 300 enterprise clients. Those customers include Le Monde, Le Parisien, Eurosport, BNP Paribas, Société Générale, Leboncoin, etc. As you can imagine, each client is worth quite a lot of money.