AskNicely, a Portland, Oregon- Auckland, New Zealand- and Amsterdam, The Netherlands-based leader in customer experience software for service businesses, announced that it has completed a $32 million Series B funding round and is launching the world’s first Frontline Success Platform.
The round was led by Five Elms Capital, with participation from existing investors Nexus Venture Partners and Blackbird Ventures. As part of the funding, Ryan Mandl from Five Elms will join the AskNicely board.
The funding will help AskNicely lead the next generation of customer experience software for service businesses, bringing better technology to frontline teams.
Company: Ask Nicely Holdings Inc.
Round: Series B
Funding Month: January 2022
Lead Investors: Five Elms Capital
Additional Investors: Nexus Venture Partners and Blackbird Ventures
Company Website: https://www.asknicely.com/
Software Category: Customer experience software
About the Company: Founded in 2014, AskNicely is the Frontline Success platform pioneer, connecting the dots between employee experience, customer experience, and revenue growth for service businesses. The industry-leading mobile technology platform delivers personalized coaching and motivation for frontline workers powered by real-time customer feedback and eliminates the need for layers of middle management. AskNicely services over 1,300 companies worldwide and has offices in the United States, New Zealand, and the Netherlands.