Aiello, a Taipei, Taiwan-based Natural Language Processing and Voice AI startup, announced it raised $5.8 million in pre-Series A+ funding, bringing its total funding to over $10 million.
The round was led by two major institutional investors, JAFCO Asia and Wistron Corporation, with participation from Cornerstone Ventures.
The new funds will use to accelerate customer acquisition further, expand the solution to international markets, and launch new products.
“We are excited to have JAFCO Asia and Wistron to join as Aiello investors,” Vic Shen, founder and CEO of Aiello. “We believe JAFCO and Wistron’s strong network and knowledge can bring Aiello to great heights. The new funds will be used to accelerate business in international markets, especially in Japan and Thailand, where we see a good traction. We also plan to boost Research & Development and launch a new product, a ‘Conversation Intelligence Platform’ that aims at improving corporate sales and meeting efficiency. This platform, which focuses on AI-driven voice, audio analysis, and collaboration, is expected to be launched by the end of this year.”
In the last six months, Aiello has won multiple international hotel contracts in Japan, Thailand, Malaysia, and Singapore. Several leading hotel brands have recently signed corporate-level service contracts with the company.
Company: Aiello, Inc.
Round: pre-Series A+
Funding Month: September 2022
Lead Investors: JAFCO Asia and Wistron Corporation
Additional Investors: Cornerstone Ventures
Company Website: https://aiello.ai/
Software Category: Voice AI solution for Hospitality
About the Company: Founded in January 2019 with a founding team from Google, Qualcomm, and HTC, Aiello’s expertise relies on its in-house Natural Language Processing (NLP) and Machine Learning (ML) models. Aiello provides an AI SaaS platform based on proprietary NLU technology. The company’s flagship product, Aiello Voice Assistant (AVA), is the NLU-based solution dedicated to hospitality and has been introduced to several international hotel brands in Japan, Thailand, Malaysia, and Singapore. Its solutions enable enterprises across various industries (finance, insurance, healthcare, hospitality, etc.) to integrate conversational AI and NLU data analysis into their operations. Currently, the startup’s AI solutions process more than 900,000 speech and text interactions per month in Chinese, English, Thai, and Japanese.