Yobi, a San Jose, CA-based AI-focused customer communications app catering specifically to the small business community, announced that it has raised $2.37 million in an oversubscribed seed round from HRC2139 Investments LLC and IRA Capital.
Angel investors Charles Annenberg Weingarten, VP and Director of the Annenberg Foundation and Founder of Explore.org, Keith Donald, Co-Founder of SpringSource, Jason Young, Partner at Totally Human, and other angel investors also participated in the round.
The capital will go toward several endeavors to enhance the app to remain ahead of customers’ needs, with a focus on incorporating generative artificial intelligence to augment the businesses of Yobi's customers.
Yobi will also use the funds to expand its team to include more AI engineers and MLOps, invest in new technologies that improve the efficiency and effectiveness of the company’s operations, and launch innovative new features.
The company plans to tap into the power of generative AI to provide businesses with customized solutions that help them automate their processes, improve customer experiences, and drive revenue growth.
“We are incredibly grateful to our investors who made this round a speedy and successful one, to the angel investors responsible for our initial funding round, and to Dr. Zuckerberg and other advisors for their strategic counsel,” said Ahmed Reza, co-founder, and CEO of Yobi. “The vision of Yobi is of an AI-augmented business app that utilizes advanced technology to replicate and supplement human intelligence and decision-making abilities, helping to improve sales, customer service, and revenue for businesses. We developed Yobi to automate communications and create personalized customer experiences at scale. The funds we’ve just received will go toward hiring the brightest minds and employing the best technologies to develop brand-new features. We don’t only want to meet our customers’ needs; we want to get ahead of them and help customers grow their businesses with the power of generative AI!”
Yobi Translation enables businesses to improve communications with international customers, while Call Sentiment Analysis can help them make data-driven decisions to improve their products, services, and overall customer experience.
Yobi's all-in-one app includes text, call, customer relationship management (CRM), and team collaboration. The company's AI-powered Yobi Translator and Call Sentiment Analysis are the latest capabilities added to elevate the app's CRM experience.
Company: YiB, Inc.
Round: Seed Round
Funding Month: February 2023
Lead Investors: HRC2139 Investments LLC and IRA Capital
Additional Investors: Charles Annenberg Weingarten, Keith Donald, and Jason Young
Company Website: https://yobi.app/
Software Category: AI Customer Communication
About the Company: Founded by Ahmed Reza, Yobi is an AI communication app for businesses. It connects with popular messaging channels and CRMs making it easy to sync your contacts and manage your business communications from one app. Yobi unifies all the popular business communication channels into one easy-to-read thread. obi includes features such as text, call, CRM, and team collaboration. Yobi AI-powered Translation and Call Sentiment Analysis are the latest capabilities added to elevate the CRM experience that the app provides. This makes Yobi even more essential for businesses looking to succeed. It offers a broader range of tools to help them communicate effectively without a language barrier and gain insights into customers' sentiments regarding their product or service.