Customer success company Vitally raised $9 million in Series A funding from Andreessen Horowitz to continue developing its SaaS platform automating customer experiences.
The company intends to use the funds to expand operations and its marketing and product development efforts.
Company: Vitally, Inc.
Round: Series A
Funding Month: July 2021
Lead Investors: Andreessen Horowitz
Company Website: https://www.vitally.io/
Software Category: a Customer Success platform
About the Company: Vitally provides B2B SaaS companies with a Customer Success platform to reduce churn, improve account expansion, and facilitate top-line revenue growth via integrations, automation, and intuitive reporting. With Vitally, businesses programmatically identify opportunities for support and expansion based on the state of users within specific accounts. Its data-driven solution enables Customer Success Managers (CSMs) to intelligently navigate and support thousands of accounts through automation and reporting.