Staircase Ai, a Topanga, California-based pioneer in relationship intelligence, raised $4 million in a seed round.
The company received funding from Disruptive AI, an early-stage VC that specializes in artificial intelligence (AI), and StageOne Ventures, a VC fund focused on solving large enterprise challenges.
This investment will help StaircaseAI to scale its engineering and accelerate its go-to-market plans.
Company: Staircase AI Inc.
Round: Seed Round
Funding Month: October 2021
Lead Investors: Disruptive AI and StageOne Ventures
Company Website: https://www.staircase.ai/
Software Category: Relationship intelligence solutions
About the Company: Staircase was founded in 2021 by Ori Entis and Lior Harel, who combined have dozens of years of hands-on experience in SaaS, product management, machine learning, and CS. Staircase AI uses advanced machine learning to analyze thousands of digital engagements between companies and their existing customers. It runs 24x7 to provide Customer Success (CS) teams the peace of mind knowing that it will detect anomalies and trends while providing predictions and recommendations. The system identifies whether a champion or decision-maker is putting the entire account at risk. Staircase Relationship Intelligence (SRI) will set the bar for AI-driven customer analytics that help customer success managers gain insight into their teams’ activities.