Ringover, a Paris, France-based company that provides cloud communications solutions, closed €20 million in Series B funding.
The round was led by Orange Ventures and Bpifrance Large Venture, with existing investor Expedition Growth Capital participating.
The new capital is aimed at stepping up the company’s R&D investments, particularly in the field of artificial intelligence.
In 2018, after three years of development, Ringover transformed into a SaaS product that now includes not just phone calls but video calls, chat, and SMS. The tool allows enterprise companies to streamline business communication and customer interactions, no matter where staff is located.
Operating across Europe, with particular success found in France, Spain, and the UK, Ringover has turned its focus squarely on the US market as of late, opening an office in Atlanta run by co-founder Renaud Charvet.
"Aware that sales performance and customer relations are undergoing major changes, it's important for us to stay as close as possible to our customer's expectations and needs,” commented Ringover CTO and co-founder Ludovic Rateau. “With this round of financing, we are pursuing our development and our initial strategy: to offer any company a powerful suite of customer relations tools, focused on team performance and augmented by AI.”
Company: Ringover Group
Raised: €20.0M
Round: Series B
Funding Month: June 2023
Lead Investors: Orange Ventures and Bpifrance Large Venture
Additional Investors: Expedition Growth Capital
Company Website: https://www.ringover.com/
Software Category: Cloud-based Cloud Center Software
About the Company: Founded in 2005, Ringover is a SaaS software company developing integrated VoIP, video, chat, and SMS communication solutions for professional teams at European SMEs. Its solution helps small-and-medium-sized enterprises (SMEs), customer support, and sales teams work smarter by accessing the features of a professional phone system directly within their CRM and Helpdesk. The company’s solutions have been adopted by over 10,000 businesses, including Cityscoot, Coursier, and AXA Group.
Source: https://tech.eu/2023/06/08/french-startup-ringover-raises-eur20-million-for-enterprise-communication-platform-sets/