PolyAI, a London, UK-based AI startup that builds and deploys voice assistants for automating customer services, has raised $50 million in Series C funding.
Investors
Backed by new investors such as Hedosophia, NVentures (NVIDIA’s venture capital arm), and Zendesk, alongside continued support from existing investors including Khosla Ventures, Georgian, Point72 Ventures, Sands Capital, and Passion Capital. The funding brings PolyAI's total raised to $120 million.
PolyAI Use of Funds
The company will use the funds to further advance its voice, AI-driven automation in enterprise contact centers.
About Poly AI
Founded in 2017 by Nikola Mrkšić, Tsung-Hsien Wen, and Pei-Hao Su, PolyAI provides a voice assistant platform for customer service. PolyAI specializes in creating lifelike conversational AI voice assistants, with a focus on delivering exceptional customer service. The company serves a wide range of high-call volume industries and is committed to revolutionizing the ways customers interact with brands through advanced, remarkably human-voice AI solutions. PolyAI caters to nearly 100 enterprise clients, including industry giants like FedEx, PG&E, Caesars, Marriott, Unicredit, and numerous Fortune 500 firms.
Funding Details
Company: PolyAI Ltd.
Raised: $50.0M
Round: Series C
Funding Month: May 2024
Investors: Hedosophia, NVentures, Zendesk, Khosla Ventures, Georgian, Point72 Ventures, Sands Capital, Passion Capital
Company Website: https://poly.ai/
Software Category: Conversational AI
Source: https://www.prnewswire.com/news-releases/voice-assistant-builder-polyai-closes-50-million-series-c-backers-include-hedosophia-nvidia-and-khosla-ventures-302147894.html