Mahalo, a Chicago, Illinois-based end-to-end post-purchase experience (PPX) platform for manufacturers, has raised $2.6 million in pre-seed funding.

Investors 

The round was led by Motivate Venture Capital, with participation from Diagram and Bridge Venture Fund. 

Motivate Venture Capital is a Chicago-based early-stage venture capital firm founded in 2019. It focuses on pre-seed and seed-stage investments across North America in high-growth B2B tech sectors, including fintech, enterprise SaaS, insurtech, manufacturing/supply chain, and AI/ML. 

Mahalo Use of Funds 

The company will use the funding to support its go-to-market strategy and expand into the small and midsize manufacturing sector. 

About Mahalo 

Mahalo is a software company that provides AI-powered post-purchase support solutions for product manufacturers. Its end-to-end platform leverages generative AI to simplify warranty claims, troubleshooting, product registration, and customer support processes. By streamlining and automating workflows and addressing product challenges, Mahalo enables manufacturers to deliver a seamless post-purchase customer experience while reducing support costs. 

Funding Details 

Company: Mahalo Software Inc. 

Raised: $2.6M 

Round: Pre-Seed 

Funding Date: June 2025 

Lead Investor: Motivate Venture Capital 

Additional Investors: Diagram, Bridge Venture Fund 

Company Website: https://www.getmahalo.com/  

Software Category: Post-Purchase Experience (PPX), Generative AI, Manufacturing Tech 

Source: https://www.businesswire.com/news/home/20250625511196/en/