InsightX, a Tokyo, Japan–based provider of an AI platform for personalized customer experiences, has raised ¥600 million in the first close of its Series A round.
Investors
The round was led through a third-party allotment to DNX Ventures, a globally focused venture capital firm specializing in early-stage B2B startups. Founded in 2011, the firm maintains a unique presence with dual headquarters in San Mateo, California, and Tokyo, Japan. Its investment focus is narrow but deep, centered on sectors essential for enterprise digital transformation and innovation, including SaaS/cloud, cybersecurity, deep tech/climate tech, and fintech.
InsightX Use of Funds
The company will use the funding to strengthen product development, expand sales and marketing, and recruit top talent to reinforce the organizational structure.
About InsightX
InsightX provides an AI-powered platform for transforming customer experiences (CX) through advanced personalization. Founded in 2021, InsightX has developed Shelf-Type Recommendation, which delivers one-to-one shopping experiences by tailoring product presentation and content to each user. Headquartered in Tokyo, InsightX serves over 10 B2C companies, including Onward, Pal, Urban Research, and Lumine.
Funding Details
Company: InsightX, Inc.
Raised: ¥600.0M
Round: Series A (first close)
Funding Date: December 2025
Lead Investor: DNX Ventures
Additional Investors: Not specified
Company Website: https://insightx.tech/
Software Category: AI-driven Customer Experience (CX)
Source: https://insightx.tech/news