Incentivio, a Boston, MA-based all-in-one intelligent guest engagement platform for restaurants, closed $10 million in Series A funding.
The round was led by Osage Venture Partners, with participation from Ardent Venture Partners and Grotech Ventures.
Incentivio plans to invest in go-to-market initiatives to accelerate its growth and to invest in product, engineering, and innovation.
"The pandemic accelerated restaurants' need to evolve with the times and adopt more of a digital presence. Now most restaurants are looking to take their digital guest experience to the next level while simplifying their tech stack" says Rajat Bhakhri, CEO and Co-Founder at Incentivio. "Most small to medium-sized restaurant groups simply do not have the resources to compete with the largest enterprise brands who have multi-million-dollar budgets and large IT teams. That's where we come in!"
Today, Incentivio helps restaurants consolidate their digital tech stack, gain a 360-degree picture of their guests, and leverage their guest data to gain real-time insights and enhance the digital guest experience.
The next phase of Incentivio's growth is to continue to innovate using AI & machine learning to help restaurants reduce manual intervention, cut costs, and increase revenue based on their data.
Company: Incentivio, Inc.
Round: Series A
Funding Month: May 2023
Lead Investors: Osage Venture Partners
Additional Investors: Ardent Venture Partners and Grotech Ventures
Company Website: https://www.incentivio.com/
Software Category: Guest Engagement Platform
About the Company: Founded in 2016 by Rajat Bhakhri and Sash Dias, Incentivio is a fully automated intelligence-driven guest engagement platform for restaurants and virtual kitchens. The company is leveraging AI and machine learning to drive revenue and guest engagement for restaurants. Incentivio is passionate about helping its partners build stronger relationships with their guests, and that starts with the company's consultative and customized approach to sales, implementation, customer success, and customer support. Incentivio combines online ordering and white-label restaurant apps with loyalty, gift cards, machine learning upsells, CDP analytics, a data-driven marketing suite, and guest journey management to give restaurants a powerful system to build relationships with their guests and drive digital revenue.