Glassbox, an Israel-based provider of digital experience analytics for financial institutions, has received a minority investment.
Investors
The investment was led by Poalim Equity, with participation from existing investors Discount Capital, Susquehanna Growth Equity (SGE), and Alicorn.
Poalim Equity is the investment arm of Bank Hapoalim, Israel’s largest financial institution. Its platform includes direct equity investments, mezzanine financing, and alternative investments, with a focus on Israel-related companies across sectors, geographies, and strategies. Poalim Equity supports growth capital, acquisitions, and complex equity and debt transactions.
Glassbox Use of Funds
The company will use the funds to advance its product roadmap, focusing on AI-driven behavioral analytics, fraud prevention, and real-time decision-making capabilities for banks and insurers.
About Glassbox
Glassbox provides a digital customer experience analytics platform that helps businesses understand customer behavior, optimize user experiences, and ensure compliance. Its platform captures, analyzes, and optimizes user interactions across all digital channels, including web and mobile. The company enables banks, insurers, and other enterprises to improve customer engagement by delivering deep behavioral insights, enhancing fraud detection, and supporting real-time decision-making. Headquartered in Petah Tikva, Israel, with regional offices in New York and London, Glassbox serves clients including Citi Bank, SoFi, and Credit.com.
Funding Details
Company: Glassbox Ltd.
Raised: Not disclosed
Round: Strategic / Minority Investment
Funding Date: August 2025
Lead Investor: Poalim Equity
Additional Investors: Discount Capital, Susquehanna Growth Equity (SGE), Alicorn
Company Website: https://www.glassbox.com/
Software Category: Digital Experience Analytics / AI for Financial Services
Source: https://www.businesswire.com/news/home/20250805246872/en/