Dovetail, a Sydney, Australia-based leading customer research platform announced that it closed $63 million in Series A financing, at a post-money valuation north of $700 million. This brings Dovetail’s total funding to $71 million since the company was started in 2017.
The round was led by Accel, with participation from existing investors including Blackbird and Felicis Ventures, Grok Ventures, and Didier Elzinga (CEO of Culture Amp), along with new investors Stewart Butterfield (CEO of Slack), Vlad Magdalin (CEO of Webflow), and Daniel Yanisse (CEO of Checkr).
The new capital will support Dovetail’s continued investment in building the system of record for an organization’s customer knowledge.
Company: Dovetail Research Pty. Ltd.
Round: Series A
Funding Month: January 2022
Lead Investors: Accel
Additional Investors: Blackbird and Felicis Ventures, Grok Ventures, Didier Elzinga, Stewart Butterfield, Vlad Magdalin, and Daniel Yanisse
Company Website: https://dovetailapp.com/
Software Category: Research and customer feedback software
About the Company: Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail, which has pioneered the research repository category, brings teams together to discover customer insights from data ranging from user interview recordings to satisfaction survey responses. The platform enables teams to collaborate on customer research and make better decisions, faster with rapid access to relevant customer insights. Dovetail's mission is to enable the world to create better products and services through deep customer understanding. We empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative and powerful research platform. Dovetail’s 2,600+ customers include many of the world’s most innovative companies including Affirm, Arm, Atlassian, Canva, Deloitte, PwC, Porsche, Shopify, Starbucks, and Workday. Dovetail has 65+ employees across offices in Sydney and San Francisco.