Decisiv Raises $15 Million in Funding  

by Kay Aloha Villamor October 28th, 2022

Decisiv, a Glen Allen, Virginia-based provider of service relationship management (SRM) solutions, announced that it completed $15 million in funding from Morgan Stanley Expansion Capital.

Decisiv will use the capital to support ongoing expansion across its core network of users and into new asset management and data services offerings.

“Morgan Stanley’s decision to provide investment funds to Decisiv reflects how significantly and successfully we are driving higher profitability and improving operations for users across our SRM Ecosystem,” said Dick Hyatt, President and CEO of Decisiv. “This financing will support our continuing development of asset management solutions and data services and our plans to extend the SRM Ecosystem to incorporate major new suppliers and partners in our core network.”

Decisiv SRM is being used by more than 74,000 fleet users and over 5,000 service provider locations to drive greater asset utilization, improve operations, generate higher levels of revenue, and boost profitability. 

Company: Decisiv, Inc

Raised: $15.0M

Round: Unknown 

Funding Month: October 2022

Lead Investors: Morgan Stanley Expansion Capital

Additional Investors: 

Company Website:

Software Category: Service Relationship Management (SRM) solutions

About the Company: Decisiv provides a cloud-based service relationship management (SRM) SaaS for fleets to effectively manage and measure internal and external service and repair events to drive uptime and asset availability. This includes trucking, construction, power generation, and other industries that require the right people, location, processes, content, documentation, and communications at the point of service to ensure an effective and efficient service event and to minimize the asset’s total time out of service. The Decisiv SRM platform is the foundation for the nearly 5,000 service locations across North America that manage more than 4 million service and repair events for commercial vehicles annually. Through its platform, dealers, service providers, manufacturers, and fleet and asset managers can communicate and collaborate during every service event. The SRM solution streamlines the entire asset service management process, bringing all the necessary diagnostic, telematics, and asset information together for all participants and delivering it at the point of service. 


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