Dashbot, a Tampa, FL-based company using AI to gather key insights from conversational data, raised $6 million in Series A funding, bringing its total funding to $14 million.
The round was led by Florida Funders, a Tampa-based venture capital firm, with participation from Bessemer Venture Partners and a roster of returning and new investors.
The funds will be used to expand its efforts to meet sales demand and to continue product evolution and development.
“We’re excited to continue scaling to meet the current demand with this new round of funding,” Dashbot CEO Andrew Hong states in the release. “Conversational AI adoption exploded with the pandemic across nearly every industry, and businesses were largely in the dark. Now, they can communicate better with their customers using AI.”
Dashbot offers a data platform that ingests, cleans, stores, and processes any type of Conversation Data — such as from speaking to Alexa, talking to a customer service rep over the phone, or typing into a chatbot on a website
Company: Dashbot, Inc.
Round: Series A
Funding Month: March 2023
Lead Investors: Florida Funders
Additional Investors: Bessemer Venture Partners
Company Website: https://www.dashbot.io/
Software Category: Conversational AI Data Platform
About the Company: Dashbot is a conversational AI data platform that enables enterprises to understand their conversational data streams. The company's platform provides conversation-specific processing and metrics that include conversational analytics, model optimization, and AI response effectiveness using advanced natural language processing (NLP), enabling clients to have optimized chatbot response effectiveness. Dashbot is on a mission to decipher the language.