Customer Success Platform Totango Raises $100 Million in Series D  

by Kay Aloha Villamor in September 30th, 2021

Totango, a Redwood City, California and Boston-based customer success leader in leveraging data to orchestrate and transform revenue experiences, raised $100 million in Series D funding.

The round was led by Great Hill Partners, a thematic growth equity investor that targets leading businesses in disruptive markets. Existing Totango investors also participated including BGV, Pitango Ventures, and Canvas.

This investment is expected to accelerate Totango's leadership by funding expansion of Totango's unique product-led-growth (PLG) go-to-market strategy, product development, and other strategic growth initiatives.

Company: Totango, Inc.

Raised: $100.0M

Round: Series D

Funding Month: September 2021

Lead Investors: Great Hill Partners

Additional Investors: BGV, Pitango Ventures, and Canvas

Company Website:

Software Category: Customer Success Platform

About the Company: Founded in 2010, Totango has been on a hyper-growth trajectory reflecting strong demand for the Company's software due to the heightened importance of customer success and digital engagements. Totango's modular software with its intuitive design, flexible architecture, and exceptional scalability has driven widespread adoption, with thousands of businesses of all sizes using Totango, from a team of two to large complex global organizations. Today's milestone follows an active year for Totango, which saw 313% year-over-year growth and the launch of the industry's first and only free-forever customer success platform. Totango SuccessBLOCs, a visual, no-code modular technology empowers teams to build transformative customer journeys that quickly close the Revenue Experience Gap™ and drive revenue growth at scale.


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