Kore.ai, an Orlando, Florida-based top conversational AI software company, raised $50 million in Series C funding. Kore.ai also secured an additional $20 million credit facility from Sterling National Bank bringing total funding to $70 million.
The round was led by Vistara Growth and PNC, with additional participation from NextEquity Partners, Nicola Wealth, and Beedie Capital.
Kore.ai plans to use a significant amount of the funds to scale efforts to be the undisputed leader in Experience Optimization or XO, optimizing enterprise customer, agent, and employee experiences through AI-native platforms and products.
Company: Kore.ai, Inc
Round: Series C
Funding Month: September 2021
Lead Investors: Vistara Growth and PNC
Additional Investors: NextEquity Partners, Nicola Wealth, and Beedie Capital
Company Website: https://kore.ai/
Software Category: Conversational AI
About the Company: Kore increases the speed of business by optimizing customer and employee experiences through digital and voice virtual and business process assistants built on its market-leading Experience Optimization platform. Companies who prioritize customer and employee experience use Kore’s no-code conversational AI platform to raise CSAT, NPS, and lower operational costs. The top 4 banks, top 3 healthcare businesses, and over 100 Fortune 500 companies have automated a billion interactions since Kore was founded in 2014. Its pre-built industry and function-specific virtual and business process assistants have made it easier and faster for these top-performing businesses to scale their experience automation initiatives. Kore has been recognized as a leader by top analysts and ensures the success of its customers through a growing team headquartered in Orlando with offices in India, the UK, Japan, and Europe.