Connex One, a Manchester, UK-based AI-powered customer engagement platform that provides omnichannel communication and business automation, raised over £93 million in Series C funding.
The investment was from investors, including leading technology advisory and investment firm GP Bullhound.
The investment will enable the company to continue to scale its global operations and further establish its position as a market leader.
"I am delighted to be able to announce the successful completion of our Series C fundraising from leading technology investors. Connex One's growth rate has been phenomenal; it is a testament to our high caliber global team and the value that our award-winning platform has created for our customers. I am very much looking forward to the next phase of our journey," says Nick Mealey, CEO and Co-founder of Connex One.
In recent years, the firm has rapidly expanded its product and machine learning teams and launched a range of next-generation AI customer engagement features, enabling the business to achieve consecutive years of triple-digit growth in enterprise clients and ARR.
The firm has expanded operations in the UK and internationally to support the growing demand from global enterprises. With new offices opened in Miami, Barcelona, and Melbourne in 2022, Connex One is expanding its global workforce to 1,000 people.
Company: Connex One Limited
Round: Series C
Funding Month: October 2022
Lead Investors: GP Bullhound
Company Website: https://www.connexone.co.uk/
Software Category: Data analytics and Omnichannel Engagement platform
About the Company: Founded in 2013 by brothers Nick and Richard Mealey, Connex One is cloud-based data analytics and omnichannel engagement platform. It allows users to connect customers' data from various sources, such as SMS, email, and social chat platforms, to analyze and provide actionable solutions to businesses. Connex One has developed an award-winning AI-powered customer engagement platform that offers omnichannel communication and business automation. It enables inbound and outbound interactions through a secure, cloud-based, omnichannel engine. The feature-rich platform offers everything from AI and automation to workforce optimization, consolidating the customer journey into one place.